Updated February 1, 2024
How long does it take to ship my order? When will I receive it?
- Usually Ready to Ship Within 24-48 hours.
- Our Fulfillment Center is located in Kentucky, so delivery typically takes 5-7 business days, delivery may be delayed due to inclement weather.
How do I track my order?
You can track your order 24-48 hours after it’s placed. You will receive a shipment confirmation email to the email address provided.
Can I return or exchange an item?
You can review our Returns Policy HERE
How can I change or cancel my order?
To change or cancel your order, contact Customer Service at 855-915-5542 or email us at OrderSupport@Stirrings.com. We cannot guarantee changes can be made.
How do you calculate shipping charges?
Typically, shipping is based on weight and distance to delivery. Each bottle varies in weight. You may be charged for the normal rate from our shipping partners. For more specific information about shipping, please reach out to Customer Service at OrderSupport@Stirrings.com.
Can I ship to Canada or overseas?
Do you make custom orders or mixers?
We don’t currently do custom mixers or flavors but are always interested in what customers need. Please reach out to us with suggestions or custom requests and although we can’t guarantee we will be able to comply, we will do our best to help.
Can I get a discount if I order in large quantities?
We do offer direct pricing if you need more than a pallet’s worth of product. For more information about being set up as a direct customer, please visit our wholesale website: www.SazeracDirect.com
Where are the products produced and bottled?
All our products are manufactured and bottles in the USA. We have facilities in Kentucky, New Jersey and Indiana.
Are your products Gluten Free, Kosher, Halal or non-GMO certified?
Currently none of our products are certified Gluten Free or Halal. However, our Stirrings products are all Kosher. Should you need written proof of a certification, please reach out to our Consumer Affairs Department at firstname.lastname@example.org for more information.
How do I store my Stirrings mixers after I open them, and how long do they last?
Please refrigerate your mixers and bar ingredients after opening. They should be used within 7-10 days to ensure you are enjoying them at their best!
There's stuff floating in my bottle, is this normal?
All our products are made with real ingredients, fruit pulp in the bottom of your bottle is normal. Please make sure you shake the bottle well before serving.
Do you offer Gift Cards?
We currently do not offer gift cards or credits at this time.